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Firestorm Trading Academy – 7-Day Money-Back Guarantee Policy

At Firestorm Trading Academy, we’re confident in the performance of our trading bots, indicators, and strategies — because they’ve been rigorously tested and verified using institutional-grade simulations.

That’s why we offer a 7-Day Conditional Money-Back Guarantee for first-time buyers who genuinely engage with the system.
This guarantee is in place to protect action-takers, while also safeguarding our proprietary technology from misuse or exploitation.

‍Eligibility Requirements:

‍Request Within 7 Days: You must submit your refund request by email to firestormtradingcorporate@gmail.com within 7 calendar days of your purchase.

Requests sent on Day 8 or later for refunds are not eligible under any circumstance.

Full Completion of Training: You must watch and complete the full training series provided in your onboarding portal. This ensures you are using the product as intended and not misjudging its performance based on incomplete understanding.

Proof of Product Usage: You must provide reasonable proof that you actively used the product, including:
- Screenshots of your live or demo setup in MetaTrader 4 or 5
- Confirmation that the strategy was applied correctly (according to our setup guides)
- At least one trade placed or one day of real-time usage

Support Ticket Must Be Filed First:
If you encounter any issue during setup, usage, or performance, you must first file a support ticket before requesting a refund. Our team is here to help, and many common issues are easily resolved within minutes.

No Prior Refunds: If you have received a refund from Firestorm Trading Academy in the past, you are not eligible for a second refund.
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‍Non-Refundable Items: Custom-built bots or licensed private builds Subscription renewals beyond the first 7 days.
Any product marked as “Final Sale” or promotional bundles with refund exclusions One-on-one coaching, private mentorship, or enterprise custom integrations

‍Refund Processing & Terms: If approved, refunds are processed back to your original payment method within 5–10 business days. Filing a chargeback without contacting support first will result in immediate for feiture of access and permanent blacklisting from all future Firestorm products and services.We reserve the right to deny any request that appears abusive, non-compliant, or dishonest.

‍Our Commitment: We built Firestorm for people who are ready to change their financial future — not for tire-kickers or scammers. If you put in the effort and don’t see the value, we’ll honor your request. But if you don’t engage, don’t complete training, or don’t ask for help, this guarantee does not apply.